Privacy Policy

At Wafa Group, we value the trust you place in us when sharing your personal information. In line with our core values of Integrity and Excellence, this Privacy Policy outlines how we collect, use, and protect your data across our Garments and Herbal Cosmetics platforms.

1. Information We Collect

To provide our tailor-made solutions, we collect the following types of information:

• Personal Identifiers: Name, shipping address, billing address, email, and phone number.
• Payment Information: Secure processing of transactions (we do not store full credit card details on our servers).
• Preference Data: Size measurements (for garments), skin types or concerns (for herbal cosmetics), and purchase history.
• Technical Data: IP address, browser type, and usage patterns via cookies to improve your shopping experience.

2. How We Use Your Information

• Order Fulfillment: Processing transactions, shipping products, and providing order updates.
• Personalization: Recommending herbal products or garment styles that match your interests.
• Communication: Sending newsletters or promotional offers (only if you have opted in).
• Product Safety: In the case of herbal cosmetics, we may use contact info to provide safety updates or usage guidelines.

3. Data Protection & Integrity

• Encryption: We use industry-standard SSL encryption for all data transmissions.
• No Third-Party Selling: We strictly do not sell, rent, or trade your personal information to third parties for marketing purposes.
• Limited Access: Only authorized employees involved in fulfillment or customer support have access to your personal data.

4. Herbal Cosmetics & Health Disclaimer

• The information provided on this site is for educational purposes and is not a substitute for professional medical advice.
• By using our site, you acknowledge that you should perform a patch test before full application of any herbal product.

5. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or fix inaccurate information.
• Deletion: Request that we delete your account and personal data.
• Opt-Out: Unsubscribe from marketing communications at any time via the link at the bottom of our emails.

6. Cookies

We use "cookies" to enhance site navigation and analyze site usage. You can choose to disable cookies through your browser settings, though this may limit some functionalities of the website.

7. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please reach out to our team: